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Urgent Care and Emergencies

If you are experiencing a life threatening medical emergency, call ÃÛÌÒ´«Ã½×îаæÏÂÔØ University Police Department (815) 836-5911 if you are on campus, or dial 911 if you are off campus.

WHEN TO SEEK EMERGENCY CARE

If you are experiencing any of the following symptoms, immediate medical attention is required at an emergency room.

• Chest pain or pressure
• Moderate to severe abdominal pain
• Trouble breathing or shortness of breath
• Uncontrolled bleeding
• Sudden weakness, numbness or dizziness
• Fainting or loss of consciousness
• Feeling confused or other changes in mental status
• Difficulty speaking or slurred speech
• Moderate to severe burns
• Head injury
• Injury to neck or spine
• Vision changes, eye pain or eye injury
• Any severe or sudden pain
• Coughing or vomiting blood
• Seizures
• Severe allergic reaction with trouble breathing, swelling, hives
• Broken bones or dislocated joints
• Poisoning
• Pregnancy-related problems
• Severe or persistent headache
• High fever with headache and stiff neck
• Thoughts and behaviors of harming self or others

WHEN TO SEEK URGENT CARE

Urgent care clinics are ideal when you need immediate access to healthcare for conditions that are not medical emergencies but still require prompt medical evaluation.

• Vomiting, diarrhea, dehydration
• Sprains and strains
• Skin wounds that may require stitches
• Urinary tract infections
• Sinus infections
• Severe sore throat or cough  
• Rashes
• Ear infections
• Skin infections
• Fevers
• Eye redness or irritation

Ambulance Services

Should University staff determine the need for an emergency transfer to the hospital for medical reasons, the Romeoville Police/Fire departments will be called. Responding emergency medical personnel will assess the situation and, if appropriate, transfer the student to a local hospital. In these cases, students are financially responsible for all costs related to the ambulance and off-campus care. Staff does not transport students off campus. It is the student’s responsibility to arrange transportation to an off-campus care facility in non-emergency situations.

FINDING A HEALTH CARE PROVIDER

• Be familiar with your insurance coverage before you need to seek medical care.
  Keep your health insurance card/information with you at all times.
  
  
• Know how to find an in-network provider before you need one.
  Use the “find a provider” search option on your insurance plan’s website or call the customer service phone number printed on your insurance card. Here are tips and resources to find a health care provider.
  
  
• If you do not have a primary care doctor, it is important to establish with one.
  Primary care doctors are a “home base” for medical care and should be the first contact for new health concerns and follow-up care when needed.
  
  
• Even young adults and healthy individuals should be established with a primary care doctor.
  Out-of-state students living on or near campus during the school year should establish care with a local primary care doctor.
  
  
• For non-emergent visits, check with your insurance plan before choosing a location to make sure it is “in-network.”
  Out-of-network providers are typically covered at a lower amount and may be more costly.

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